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Personal Information You Provide

When you fill out a form, request service, or contact us, you may provide:

Name
Phone number
Email address
Home address
Details about your HVAC system or service request

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent on the site

This information helps us understand how visitors use our website and improve the user experience.

How We Use Your Information

We use the information we collect to:

Respond to service requests and inquiries
Schedule and perform HVAC services
Communicate with you about appointments or services
Improve our website and customer experience
Maintain internal records

We do not sell, rent, or trade your personal information.

Sharing Your Information

We may share your information only when necessary:

With trusted service providers (such as scheduling or payment platforms) who assist us in operating our business
When required by law or to protect our legal rights

All third-party partners are expected to keep your information secure and confidential.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

Your Choices

You may:

Request access to the personal information we have about you
Ask us to update or correct your information
Request that we delete your personal information, subject to legal or operational requirements

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites (such as online booking or payment platforms). We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, you can contact us at service@firstrespondairhvac.com.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.

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Privacy policy

First RespondAir respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit firstrespondairhvac.com, contact us, or use our services.

About us